Refund Policy
As a charitable organization, all donations made to Caritas Jerusalem are final and non-refundable. If you believe a transaction was made in error or was unauthorized, please contact our support team within 7 days of the transaction date for review. Shipping & Returns Policy All transactions through this gateway are direct charitable contributions. Because we do not sell or ship physical merchandise or services, standard shipping and return policies do not apply. Your digital donation receipt will be delivered instantly via email.